Terms and Conditions | Paperclick

Terms and Conditions

All consumables offered on this site are original manufactured items, and not compatible. The term “Genuine” refers to products that are manufactured by the original equipment manufacturer and will always be new unless otherwise stated.


Occasionally we may have to substitute one suppliers’ product for another if stock is not available for the product ordered. We purchase from multiple suppliers in order to ensure continuity of supply and a broad range of stock. The images are either a generic image or the actual item and may not accurately represent the actual product.


We accept all major credit and debit cards and PayPal including Amex. We use the latest Sage pay technology and your details are securely protected. You may also pay by BACS, cheque or over the phone – please ring us on 01279 657 830. If you are a business, please contact us for a credit account.


We aim to dispatch all goods within 24 hours of receipt of order. Orders will be dispatched on the same day for orders received before 1pm.  Goods can sometimes take 2 – 3 days to arrive. Sometimes goods may be out of stock, and you will be informed by email if this is the case. When purchasing through this site you will be informed by email of receipt of order and payment and also dispatch of goods.


We use First Class ‘signed for’ postal service or DPD, dependent upon the size, weight and location of the item(s). All orders over £100 are delivered free of charge, and orders under £100 are charged at a fixed rate of £5.99 to mainland UK only.


Under the Distance Selling Regulations (DSR’s), if you are a private customer (“consumer”), and the goods have been in your possession for less than 2 weeks, then you are entitled to a refund if you wish to change your mind. You must take reasonable care of the goods until they are returned to us i.e. you must not break any manufacturer’s seals or open shrink-wrapped or blister pack products and all goods must be fully packaged as new. To return a product you must email info@paperclick.co.uk and speak TO ONE OF OUR CUSTOMER SERVICE AGENTS AND TELL THEM THE REASON FOR RETURN. Please include the order number in the subject line.


If you are a business customer, we will do our very best to sort out any issue to your satisfaction but we cannot be held liable for any costs/loss of profits over and above the cost of the purchased product. We may exchange or refund at our discretion.


The site is provided on an “as is” basis. PAPERCLICK OR GRANGEWELL MANAGEMENT LIMITED makes no express or implied warranties of any kind relating to the provision of information or service on or by this site. PAPERCLICK will not be liable for any damages of any kind arising from the use or misuse of this site, use or misuse of the products, or any of the information contained within the site. We reserve the right to make changes to this site, disclaimers, and terms and conditions at any time.

The goods remain the property of GRANGEWELL MANAGEMENT LIMITED until paid for with cleared funds.


If a mistake has been made with a price, or any other error, we reserve the right to refuse to supply the product at the price displayed. We would offer a refund if required.

We base our stock levels on this site on those of our suppliers. As we cannot guarantee the availability of any product, we cannot be held responsible for errors. We therefore may have to refuse an order, even when paid in full.


Should you need to contact us for any reason, please use the “contact us” page or phone 01279 657 830.


By purchasing from this website you are deemed to have accepted these terms and conditions. We have not accepted your order until we have been paid in full and the goods have been shipped in full. These terms and conditions do not affect your statutory rights.


All manufacturer names are registered trademarks of their respective owners.


Copyright information: UK copyright laws protect all content on this site. No part of the site may be copied, reproduced, distributed, redistributed, modified, displayed or performed without prior written consent by Grangewell Management Limited, the owner of this site.